Official Uncountable Partners
We build the bridge between Uncountable and your lab
We help teams adopt, manage and leverage Uncountable as their central source of truth
Here's why the right Uncountable partner changes everything
Implemented by people who know your science
100% of our team have a science background with 20+ years of research experience combined
Built around your processes, not the software
We make Uncountable fit your processes. Your scientists won't use a system that wasn't built for them
The team that builds it stays with you.
We aim to be the ones who support you after go-live, being the ones with full context on the implementation
This is how we work with our Uncountable customers
Whether you're starting from scratch or already live, we embed with your team and build Uncountable around how your lab actually works.
Our service offerings
Long-term, integrated Uncountable support
We become your embedded partner, managing tenant administration, solution governance, and ongoing optimization to keep your Uncountable platform aligned with your R&D goals.
End-to-end Uncountable Implementation
We lead new Uncountable rollouts from planning to go-live and continue with post-launch support to ensure long-term success, data quality, and user engagement.
Uncountable Optimisation & New Use Cases
Your Uncountable system should get more valuable over time, not stay static. We help improve existing workflows and extend the platform into new use cases as your organisation evolves.
Change Management & Governance
Adoption is rarely a software problem, it’s a human one. We help teams overcome adoption barriers, and put governance structures in place that build internal ownership over time.
Uncountable Adoption Acceleration
If your Uncountable adoption is low, something isn’t working for the people using it. We uncover the gap between how the system was configured and how your team actually works, and fix it.
Why teams prefer us alongside Uncountable
🧪 We understand what scientists actually do
Every member of our team has a science background. We have first hand experience on your pain points, including what happens when things don’t go to plan in the lab on a Tuesday afternoon.
💡 We know Uncountable inside out
We work directly with Uncountable, which means we understand the platform at a level that only comes from being close to the team who built it.
🎯 We own outcomes, not just deliverables
A successful implementation isn’t a completed checklist. It’s a system your team actually uses. We stay focused on that outcome, not the deliverables on paper.
🤝 Focused on the long term, not the go-live
Most implementation partners are built around the hand-off. Our Copilot model means we stay embedded in your team long after go-live, evolving your system as your organisation grows.
Most of our customers don't stop working with us after go-live.
On a monthly retainer, we embed an Uncountable Platform Lead directly into your team, leading governance, change management, handling optimisation, solving issues as they arise, and evolving your system as your organisation and Uncountable maturity grow. 95% of our customers choose to work with us this way.
Work with us
Contact Form
Get in touch using the form so we can talk about the type of support you need. We aim to respond within 24 hours.